USER SATISFACTION WITH THE SERVICES OF LOGISTICS PROVIDERS
Keywords:
Last mile delivery, logistic providers, logistic solutions – PUDO technology
Abstract
This paper presents the importance and problems faced by last mile delivery. Then, logistic solutions were presented, the implementation of which would improve the delivery process and lead to maximum efficiency of the last mile. Problems with last-mile delivery have also been recognized by logistics providers in Serbia, where improvement measures have been given based on user experience with delivery and deliverers.
References
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[2] Dobrodolac, M., Marković, D., & Lazarević, D. (2017). Dostava pomoću drona. Beograd: Univerzitet u Beogradu - Saobraćajni fakultet.
[3] Milosavljević, M., & Mišković, V. (2011). Elektronska trgovina - prvo izdanje. Beograd: Univerzitet Singidunum.
[4] Milosavljević, M., & Mišković, V. (2020). Elektronska trgovina - šesto izdanje. Beograd: Univerzitet Singidunum.
[5] Regodić, D. (2014). Logistika. Beograd: Univerzitet Singidunum.
[6] Vulić, M. M. (2015). Elektronska trgovina. Beograd: Visoka škola strukovnih studija za IT- ITS.
[2] Dobrodolac, M., Marković, D., & Lazarević, D. (2017). Dostava pomoću drona. Beograd: Univerzitet u Beogradu - Saobraćajni fakultet.
[3] Milosavljević, M., & Mišković, V. (2011). Elektronska trgovina - prvo izdanje. Beograd: Univerzitet Singidunum.
[4] Milosavljević, M., & Mišković, V. (2020). Elektronska trgovina - šesto izdanje. Beograd: Univerzitet Singidunum.
[5] Regodić, D. (2014). Logistika. Beograd: Univerzitet Singidunum.
[6] Vulić, M. M. (2015). Elektronska trgovina. Beograd: Visoka škola strukovnih studija za IT- ITS.
Published
2024-05-03
Section
Industrial Engineering and Management
