Acquisition of basic knowledge in the design process of quality management system (snapshot, plan for the improvement of the quality management system) and knowledge necessary for making a quality management system documentation, management review, internal quality management system verification and optimization of scale checks as required by the work process.

Students obtain practical knowledge on application and significance of models of excellence models, for the purpose of reaching effective and efficient working processes in organizations, primarily in relationship with customers, but also with other interested parties (law maker, local community, shareholders, employees, etc.)

The process of designing a quality management system (snapshot, plan for the improvement of quality systems / procedures for the implementation of self-assessment management system), production of documents, quality management systems, management review, internal audits of quality management systems.

1) Lectures; consultation. 2) The exam is both written and oral. 3) rating exam is based on the success of the group and individual tasks and test tasks.