Subject: Quality management system (17 - IM1020)

Basic Information

Scientific or art field:Quality, Effectiveness and Logistics
Course specification

Course is active from 01.10.2013..

Quality Management System is the subject studied for obtaining the basic knowledge necessary for quality management. Subject include all the activities in the processes of quality planning, quality control, quality assurance and quality improvement.
The student, as a modern manager in the future, will be introduced to the basic concepts and principles of product quality management and working processes. In the context of the today`s market needs, this knowledge is necessary for each manager in order to have successful communication (internal and external), successful resources management under his jurisdiction and it is the necessary foundation for the development of personal carrier and survival and development of organization in which they are going to work.
Place and role of quality system in the organization • Requirements of the modern market - quality of the system, process and products • Quality control • Quality assurance • Requirements of quality by the loop of quality and the way of their satisfaction • Analysis of stability and accuracy of the processes • SPC methods • Quality cost • Quality improvement and human resources • Models of integrated quality system
Lectures; auditorial, numerical/computer and laboratory exercises. Consultations; exam has numerical and theoretical part. Numerical part of the exam is eliminatory. Final estimate is based on the success in exercises, finished home-work, numerical and theoretical part of the exam.
Vulanović, V., i dr.Sistem menadžmenta kvalitetom2012Fakultet tehničkih nauka, Novi SadSerbian language
Vulanović, V. i dr.Metode i tehnike unapređenja procesa rada2012Fakultet tehničkih nauka, Novi SadSerbian language
Bato KamberovićModel integralnog sistema za upravljanje kvalitetom1998Fakultet tehničkih nauka, Novi SadSerbian language
Oakland, S. J. Total Quality Management1995Butterworth - Heinemann Ltd, UKEnglish
Vladan RadlovačkiOpšti procesni model i ocenjivanje efektivnosti sistema menadžmenta kvalitetom u skladu sa zahtevima serije standarda ISO 90002011Fakultet tehničkih nauka, Novi SadSerbian language
Course activity Pre-examination ObligationsNumber of points
Exercise attendanceYesYes5.00
Written part of the exam - tasks and theoryNoYes70.00
Lecture attendanceYesYes5.00
Name and surnameForm of classes
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Brkljač Nebojša
Assistant Professor

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Vulanović Srđan
Associate Professor

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Delić Milan
Full Professor

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Vasić Stana
Assistant - Master

Practical classes
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Ristić Kristina
Teaching Associate

Practical classes